Artificial intelligence (AI) is changing how we work, offering huge potential for growth, skills acquisition, and global hiring for companies of all sizes. Though AI continues to evolve, it’s already making industries and internal business processes more productive.
Global workers and business leaders alike will need to learn new skills to keep up and stay current. This shift means new roles will be created, while other more traditional roles may take on different forms. In response, companies are taking a fresh look at how they approach recruiting, retention, and reskilling.
According to G-P’s recent AI study, 84% of business leaders plan to invest more in AI over the next 12 months. But without the right strategy in place, many organizations will likely struggle to effectively integrate AI into their HR processes.
G-P executives have been sharing insights on how AI technologies are reshaping global employment at HR conferences around the globe, including: HR Tech Europe, UNLEASH America, and SHRM Annual, among others. Here are a few ways we see AI changing the way we work and do business:
#1. AI empowers workplace flexibility to attract and retain the best talent.
Enabling remote work and flexible schedules offers global employees the work-life balance they want and helps attract and retain top talent as companies hire in new regions. AI-powered technology facilitates seamless virtual meetings, real-time collaboration on projects, and efficient task management, making it easier for employees to work from anywhere, at any time.
By leveraging AI-informed analytics, including patterns and trends, employers can tailor their management approaches to suit individual preferences and needs, which builds a more personalized employee experience and a supportive environment.
AI can also help with global collaboration, breaking down language barriers through real-time translation tools to help facilitate smoother communication among diverse teams — a capability particularly attractive to those who aspire to work in a global context.
AI provides personalization capabilities that allow companies to customize the employee experience, onboarding processes, benefits packages, and HR support, creating a tailored and consistent experience for global workforces.
Charles Ferguson
General Manager and Corporate Development Lead, APMEA, G-P
* Quote from “How Technology Can Revolutionize Talent Acquisition in Singapore,” MartechView. Read more.
#2. AI unlocks more opportunities for upskilling, reskilling, and professional development.
New and agile global markets require a workforce adept at integrating new learning methods and skills. AI is transforming the current landscape of professional development by offering a different approach to skills acquisition and reskilling. Through AI-powered personalized learning platforms, candidates and employees can access tailored training programs that align with both their unique needs and learning pace.
This dynamic approach not only enhances individual growth, but it also increases overall productivity. AI is a catalyst for a more agile, skilled, and future-ready workforce.
AI can identify skills gaps and recommend courses, professional career trajectories, and it can help employees navigate their own growth within the company.
Laura Maffucci
Laura Maffucci, VP, Head of Human Resources, G-P
* Quote from “AI at Work: Harnessing New AI Tech to Scale and Transform your Workforce,” SHRM Annual.
#3. AI offers scalability and increases operational efficiency when hiring across borders.
When companies decide to expand and build global teams, competition for talent can be fierce. How can you build a strong global brand in a new region, where speed to hire is just as important as offering a customized candidate and onboarding experience? AI is the solution, and it’s revolutionizing the way global brands expand into new markets, especially when it comes to hiring. In fact, more than two-thirds of business leaders believe AI is critical for operating and being competitive across global markets.
One of the primary advantages AI offers is the ability to streamline the hiring process. AI-powered recruitment tools can quickly sift through large volumes of applicants, identifying the most suitable candidates based on predefined criteria. This efficiency reduces the time-to-hire and ensures that companies can quickly build a local team without sacrificing quality.
Companies can leverage AI-driven analytics to obtain insights into local labor markets, salary benchmarks, talent availability, market trends, and other crucial information to help make informed hiring decisions and craft competitive offers that attract top talent in new regions.
AI can also determine optimal growth locations in terms of geography, business units, product lines, or specialized teams. A retail company expanding its e-commerce operations might use AI to analyze global market data and identify regions with high online shopping growth rates.
Nat Natarajan
Chief Product and Strategy Officer, G-P
* Quote from “Talent or Technology: Harnessing AI for Global Growth,” Business Reporter. Read more.
#4. Leaders must prepare their teams for AI adoption and set measurable objectives.
As AI is more integrated into normal business operations, company leaders should prepare their teams to leverage this technology effectively, particularly for global hiring. Successful AI adoption can drive great success, but it requires thoughtful and strategic planning and execution. Here are a few key steps leaders can take to prepare teams for AI adoption:
- Educate and train employees.
Before AI can be integrated into daily operations, employees must understand its potential and limitations. Leaders should invest in comprehensive training programs that cover the basics of AI, its applications in hiring, and its benefits. This education helps demystify AI, reducing resistance and building a culture of trust and curiosity.
- Foster a collaborative mindset.
AI adoption should be a collaborative effort across departments. Leaders need to encourage teamwork and open communication, ensuring that all insights and feedback are shared. This collaborative approach helps identify the best roadmap for implementing AI tools and maximizes their positive impact on global hiring processes.
- Develop clear implementation timelines.
Clear, strategic plans are essential for smooth AI adoption and integration. Leaders and integration teams should outline clear, specific goals, timelines, and responsibilities for AI adoption. This includes selecting the right AI tools, setting measurable objectives, and defining how the success of the tool will be evaluated.
- Promote a culture of continuous learning.
AI technology evolves rapidly and thrives most in a culture of continuous learning and adaptation. Leaders should invest in ongoing training and encourage employees to stay updated on the latest AI developments.
- Address ethical considerations.
AI in hiring can raise ethical concerns, such as bias in algorithms and data privacy issues. Leaders should address these concerns by implementing ethical use guidelines and ensuring transparency in all AI-informed business practices. A commitment to ethical AI use builds trust and ensures the technology is managed responsibly.
- Highlight success stories.
Showcasing early successes with AI can boost morale and demonstrate the tangible benefits of the technology. Leaders should highlight examples of how AI has improved efficiency, enhanced collaboration and decision making, or streamlined global hiring processes. Sharing success stories helps reinforce the value of AI and encourage its broader acceptance.
Leaders must be clear that AI should not displace individuals or make their roles redundant. Instead, it should enable them to work more effectively by streamlining tasks and increasing efficiency.
Nat Natarajan
Chief Product and Strategy Officer, G-P
* Quote from “Talent or Technology: Harnessing AI for Global Growth,” Business Reporter. Read more.
Explore AI-powered global hiring and onboarding with G-P.
With the power of AI, G-P is further transforming how companies build and manage teams worldwide. G-P is the recognized leader in global employment, delivering everything companies of all sizes need to quickly and compliantly build and manage global teams in 180+ countries, regardless of entity status.
G-P’s AI-powered Employer of Record (EOR) solutions and global employment offerings provide HR, legal, and compliance support so companies can grow and scale anywhere.
In 2023, G-P introduced its generative AI-based Global Intelligence Assistant, GIA™, to offer customers 24/7 support and guidance at any time or stage of their global employment journey.
GIA’s knowledge base combines more than a decade of G-P’s global employment expertise with AI-based intelligence, so companies don’t need to become experts on global and local HR, tax, and legal matters.
Providing instant assistance via a chatbot interface as well as native AI acting as a co-pilot, new hires are guided through onboarding workflows in accordance with country-specific regulations and provided with compliant advice and suggestions without ever having to input a question. G-P’s AI-powered onboarding automates and simplifies critical steps in the employment experience, such as:
- Employment contract creation and customization
- Employee profile updates
- Payroll enrollment
- Benefits recommendations
- Country-specific compliance support
For more insights on how AI is impacting global business and employment, check out G-P’s latest AI research here: AI at Work: Unlocking Global Opportunities.
For more information on how G-P can help you hire, onboard, and manage talent in 180+ countries, quickly and compliantly, contact us today or request a proposal.
